Modular SaaS architecture

Add capability without rebuilding the core.

Sitora separates connectors, a canonical dental data model, event fabric, intelligence services and customer-facing modules. New products can plug into the same foundation.

Product principle

Connect once. Normalise once. Let every authorised module reuse the same trusted operating data.

That is what turns the prototype into a platform rather than a collection of dashboards.

1. Connectors

PMS, NPHIES, imaging, finance, HR

2. Canonical data

One consistent dental operating model

3. Event fabric

Treatment, claim, record and payment events

4. Intelligence

Rules, analytics, AI and forecasting

5. Modules

Commercial, governance and future products

Integration health

Simulated prototype connectors today; replace each adapter with production integrations later

6 connectors

Source	Adapter	Status	Latency	Last sync	Volume	Prototype scope
Dental PMS	Simulated PMS A	healthy	4 min	09:54	18.4k	appointments, treatments, clinicians
NPHIES	Prototype connector	attention	12 min	09:47	482 claims	claim status + exception metadata
Imaging	DICOM metadata bridge	healthy	7 min	09:51	3.1k studies	metadata only in prototype
Finance	ERP sandbox	healthy	18 min	09:38	6.2k txns	payments, costs, collections
Roster	HR sandbox	healthy	31 min	09:25	96 users	shifts, clinician availability
Messaging	WhatsApp sandbox	planned	—	—	—	patient follow-up actions

Module catalogue

One core. Many products.

Active now · roadmap next · platform vision later

Core

Control Tower

active

Group-wide operating visibility

Commercial

Revenue Intelligence

active

Recover unbooked treatment and capacity

Insurance

Claims Intelligence

active

Detect repeated claim patterns and exposed value

Governance

Record Guardian

active

Continuous documentation completeness checks

Clinical workflow

AI Scribe

roadmap

Structured draft notes for clinician approval

Growth

Patient Recovery

roadmap

Prioritised recalls and accepted-plan follow-up

Operations

Workforce Optimiser

roadmap

Match demand, chairs and clinician availability

Finance

Procurement Intelligence

roadmap

Track material and laboratory margin leakage

Network

Group Benchmarking

vision

Anonymous peer benchmarking across the network

Clinical AI

Radiology Integrations

vision

Connect third-party imaging AI rather than rebuild it

Enterprise

Saudi Executive Reporting

roadmap

Board-ready operational and governance reporting

Expansion

Multi-country Governance

vision

Country-specific rule packs on one core platform

Tenant and permission aware

Every module is enabled per organisation and constrained by role, branch and data permissions.

Feature flagged

Pilot new modules with one customer before exposing them across the wider network.

Saudi first, not Saudi only

Country-specific connectors and governance packs can sit above the same reusable platform core.