Accepted treatment
Endodontic treatment + crown
Jeddah Tahlia · Dr Faisal Al-Zahrani
Plan value
SAR 7,600
Status
Accepted · not booked
Accepted
06 Aug 2026
Waiting
7 days
Insurer
Demo insurer A
Sitora recommendation
Contact the patient today and offer one of the open endodontic slots this week. If insurance approval is required, create that workflow at the same time rather than waiting for a second hand-off.
Event timeline
06 Aug · 11:42
Treatment plan created
Root canal treatment and definitive crown recommended.
06 Aug · 11:48
Plan accepted
Patient accepted proposed treatment. No booking created.
08 Aug · 09:00
Recovery rule triggered
No future appointment 48 hours after acceptance.
11 Aug · 10:15
Coordinator reminder
Follow-up task remained open.
13 Aug · 08:05
Sitora priority raised
Case reached seven-day threshold and entered executive opportunity queue.
Patient coordination
OpenOwner: Treatment coordinator
Offer one of two open treatment slots this week.
Insurance readiness
ReadyOwner: Insurance team
Prepare approval workflow in parallel if required.
Executive visibility
EscalatedOwner: Branch manager
Case is now included in the branch recovery queue.